Delivery and payment

Payment and delivery

We strive to make the purchase process in our store as convenient and simple as possible for you. Below you will find detailed information about payment options and delivery of our products.

Payment

We offer several payment options so you can choose the most convenient one for you:

• Payment by card: You can pay for your order online using a Visa or MasterCard bank card.
• Payment by invoice: After placing the order, we will send you an invoice for payment. You can pay it via bank transfer.
• Cash on site: You can pay for your order in cash when you pick it up in our store.

Delivery

We cooperate with the carrier "Nova Poshta", which provides fast and reliable delivery throughout the territory of Ukraine.

Delivery to the "Nova Poshta" branch:

The delivery time is from 1 to 3 working days.
The cost of delivery depends on the size and weight of the package and is determined by Nova Poshta tariffs.
After the order arrives at the branch, you will receive an SMS message with information about its readiness for delivery.

Delivery by "Nova Poshta" courier:

Courier delivery is made to the address you specified when placing the order.
Delivery by courier also takes 1 to 3 working days.
The cost of courier delivery is determined by Nova Poshta tariffs.
Important information
When you receive your order at the "Novaya Poshta" branch, you can check the product before paying.
Please check the integrity of the package and the conformity of the order upon receipt.

Thank you for choosing our store! We are always happy to help you with any questions and make the purchase process as comfortable as possible.

Product return

• We strive to provide our customers with the best products and service. If for any reason you are not satisfied with your purchase, you can return the product according to the terms below.

Return conditions:

• Return period: You can return the product within 14 calendar days from the moment of receipt.
  Product condition: The product must be in new condition, without signs of use, in the original packaging, with all tags and accessories.
  Documentation: To process a return, you must provide a receipt or other proof of purchase.

Return procedure:

• Contact Us: Contact our customer service team at the phone number or email listed on the site to notify us of your return.
  Shipping the product: Send the product to our address on the return form. Return shipping costs are borne by the buyer.

Refunds:

• Product inspection: After receiving and inspecting the condition of the product, we will notify you whether the return has been approved or rejected.
  Refund Process: If the refund is approved, the refund will be credited to your account within 1-7 business days.